Caroline Carruthers

Carruthers & Jackson

Caroline is a respected, inspirational and fun leader who is passionate about improving data literacy and is an internationally acknowledged data cheerleader. A recognised expert in all aspects of data management, data transformation and enabling business strategy through data. She is regularly asked to speak at events both in the UK and internationally as she puts a human face on what can be seen as a ‘dry’ and difficult subject.

Caroline has worked across multiple industries in strategic data and IT roles, most recently she was the first Group Director of Data at Lowell Group and the first Chief Data Officer for Network Rail. In both roles she started building the data capability from the ground up, delivering real change to each organisation around how they valued their data as an asset. Her engaging, practical and pragmatic approach means that, while understanding and leading strategic change, she can bring people on the journey with her.

Caroline is a recognised global data leader who is sought after for international speaking engagements. As well as co-authoring the renowned ‘The Chief Data Officer’s Playbook’ described as ‘a must read for the data leader’ (with Peter Jackson) she is currently working on her next book (also with Peter)  ‘Data Driven Business Transformation’ to be published by Wiley Q1 2019.

Caroline is a Director at Carruthers and Jackson, a company set up to improve data literacy and help companies understand how to treat their data as an asset. Data Talks, The Chief Data Officer’s Summer School and the work with their clients around their data strategies are examples of their work.

The CDO Masterclass

09:15 - 09:45

Why do you need a CDO?

Why is it blindingly obvious to some people that a company needs a Chief Data Officer while it remains a mystery to others? This section looks at the role as a whole and why it’s a fundamental part of the c-suite going forward, while also delving into the practicalities of ‘selling’ the role to your organisation.

09:45 - 10:15

Secret ingredients of a CDO

Knowing yourself is always important but knowing your skills and what you will need to draw on as a Chief Data Officer is even more so. There are some key skills that every Chief Data Officer needs and Caroline and Peter will take you through each one, step by step

10:15 - 10:45

Building your Team

Pulling on what you learn above what kind of team will help you deliver real value to your company? Going through different models and team structures to help you find the fit that works for you and your business moving forward.

11:15 - 11:45

Data Maturity Assessment

How can you start following the treasure map until you know where you’re starting from? Our understanding of what makes a mature data organisation has changed dramatically since the overfocus on technology, this model helps you get a clear picture of where you are and how to demonstrate progress.

11:45 - 12:15

First 100 days

A blank piece of paper can be a frightening thing and that’s what it will feel like on your first 100 days in the job. What are the areas to focus on, what foundations are you building and where does coffee and cake fit into all of this?

12:15 - 13:00

Hype Cycle

This role is new, so new that there will be a great deal of expectations waiting for you, some realistic, some less so. Find out how to navigate your new role so that you don’t end up being a failed statistic, but rather a shining example of success

14:00 - 14:30

Data Strategy

Breaking the strategy down into the immediate data strategy and the target data strategy, what is in each and why? Why even have a data strategy and how does it fit in with your organisation? Taking you through each part to build an outline that’s personal to you?

14:30 - 15:00


Out of all of the rest of areas of data why focus on governance? Simples, because it feeds the rest. It is the one ring. Getting this area right makes everything else work better and keeps it going when things go wrong.

15:30 - 16:00

Leading the Revolution

A look at the internal and external data revolutions. What does that mean and what part we all have to play?

16:00 - 16:30

Wrap Up

Data Talks Conference

18th June 2020

16:30 - 17:00

Closing Keynote

In the closing session of DataTalks Caroline Carruthers and Peter Jackson provide their insight into the key issues raised during the day. They will also look ahead to the potential issues facing Data Leaders in the upcoming year, some of which might form the basis for DataTalks 2021!